Publications

Powerful Conversations

Powerful Conversations: How High Impact Leaders Communicate is a one-of-a-kind blueprint for success that combines Phil Harkins' research findings with his own years of experience as a sought-after consultant to top executives in major corporations- industry leaders like Krafts Foods, Xerox, Ralston Purina and Prodential Real Estate and Relocation that are using this new technology with great results.

With Powerful Conversations you can maximize your impact. Specific guidelines show you how to personalize Harkins' carefully developed program to your own unique style and situation. Examples of Powerful Conversation techniques in action, case histories from Fortune 500 companies, models and self-tests help you analyze your own conversational style and master Powerful Conversations.

Everybody Wins

The Story and Lessons Behind RE/MAX RE/MAX has experienced more than 380 straight months of explosive growth. How have they done it?

In Everybody Wins, authors Phil Harkins (the president and CEO of Linkage, Inc.) and Keith Hollihan answer the question by conducting an in-depth study of RE/MAX's strategy, culture, and leadership. Along the way, they provide an insightful and engaging insider's account of how RE/MAX grew from a renegade bunch of mavericks to a tight network of over 100,000 agents in more than 50 countries.

The Art and Practice of Leadership Coaching

The Art and Practice of Leadership Coaching presents timely, topical essays from 50 of the top executive coaches in the world. Revealing core philosophies and best practices, these essays from best-of-breed coaches offer many different paths to exceptional leadership coaching in five distinct areas.

Enlightened Power

This book reveals how women leaders are redefining power and traditional leadership practices to achieve the "triple bottom line" of personal fulfillment, extraordinary business results, and positive social change.

Contributing authors represent the most compelling voices in the emerging field of Women in Leadership. Through their personal stories of vulnerability and strength, authenticity and compassion, courage and conviction, and integrity and impact, these authors reveal their "enlightened power"-and provide both inspiration and practical wisdom for women leaders who want or need to bring their own enlightened power forward.

Best Practices of Succession Planning

This book is a combination of best practice case studies, a toolkit and a comprehensive resource guide and is designed to help organizations accomplish critical goals.

Best Practices in Tools Guidebook

This Guidebook describes the tools of process improvement as well as how and when to apply them. Each tool provides an in-depth description of the tool including how to use it, when to use it, what it will achieve, why it should be used, a step-by-step approach to implementation, and coaching tips on how to properly enforce the tool's effectiveness.

Best Practices in Process Improvement

This book is a guide for the work of Process Improvement Teams. It is based on the 10-Step model for Process Improvement developed by LINKAGE, Inc. The basic model has been designed for the improvement of existing work processes. With minor adaptation it is equally useful for the development of new processes.

Best Practices in Teams Guidebook

This Guidebook is a vehicle for passing on both the principles and methodologies that work best in teams. It is a compilation of guidelines and best practices. Do not treat this as a textbook, for it is not meant to be one. Rather, it is a guide that has been assembled to give you thoughts, ideas, tips and step-by-step techniques. We have meant it to be eminently practical, and hope we have achieved that goal.