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MARCUS MARCERO is a Regional Vice
President with Linkage, Inc. with significant practical
experience in helping client organizations achieve results
through improved processes, systems and performance while
managing change in a turbulent environment. He has also worked
extensively in the areas of change management and quality
management systems. Marcus has over fifteen years of experience
as Statistical Consultant and Organizational Design and
Development Professional.
PROFESSIONAL BACKGROUND
Prior to joining Linkage, Marcus was Director of
Organizational Development Services for Ameritech and
Southwest Bell Telephone. Marcus helped lead the
transformation of Ameritech Publishing’s human resources
department from a traditional, functionally aligned
organization to a successful Human Resource Business Partner
model.
As an Internal Consultant,
Marcus led a variety of large-scale change efforts and several
company-wide re-organizations. It was in this capacity that he
led the team which successfully integrated PAC Bell, Southwest
Bell and Ameritech’s Yellow Pages division Human Resource
departments into a single entity. Before joining Ameritech
Marcus worked as an independent Statistical Consultant for a
variety of Fortune 500 companies including Ameritech, IBM, John
Deere and Proctor & Gamble. He has managed numerous large-scale
research projects including international employee opinion
surveys, selection test design and validation, customer loyalty
and market opinion research studies. Marcus has a Masters
degree in Industrial Psychology and completed all but a
dissertation towards his Ph.D. Marcus has distinguished himself
as a Researcher and Statistician while a part-time professor at
Wayne State University. |
